Refund Policy - QuickCleaningTool | Money-Back Guarantee

Last updated: December 2024

30-Day Money-Back Guarantee

We're confident you'll love QuickCleaningTool. If you're not completely satisfied within 30 days of purchase, we'll provide a full refund - no questions asked.

At QuickCleaningTool, we believe in the quality and effectiveness of our software. Our refund policy is designed to give you peace of mind when making your purchase decision.

Refund Eligibility

To be eligible for a refund, your request must meet the following criteria:

Purchase was made within the last 30 days
Software was downloaded and installed on your device
Refund request is submitted through proper channels
No violation of our Terms of Service or EULA

What's Covered

Our refund policy covers:

One-time software purchases
Subscription renewals (within 30 days of renewal)
Premium feature upgrades
Business license purchases

What's Not Covered

Refunds are not available for:

Purchases made more than 30 days ago
Software that has been used extensively (over 10 optimization sessions)
Cases involving Terms of Service violations
Requests made after the software has been uninstalled and data cleared
Third-party payment processing fees (these are non-refundable)

How to Request a Refund

Follow these simple steps to request your refund:

Contact Support

Reach out to our customer support team via email or our contact form

Provide Details

Include your order number, email address, and reason for refund

Review Process

Our team will review your request within 24-48 hours

Refund Issued

If approved, your refund will be processed within 5-10 business days

Refund Processing Time

Once your refund is approved:

Credit Card Refunds: 5-10 business days (depending on your bank)
PayPal Refunds: 3-5 business days
Other Payment Methods: 7-14 business days

After Refund Approval

Upon refund approval:

Your license will be deactivated immediately
You should uninstall the software from your device
Premium features will no longer be accessible
You may continue using the free version if desired

Important Note

Refunds are processed to the original payment method used for the purchase. If that payment method is no longer available, we may offer alternative refund options such as store credit or bank transfer.

Subscription Cancellations

For subscription-based services:

You can cancel your subscription at any time
Access continues until the end of your current billing period
No refunds for partial months of service
Automatic renewals are disabled upon cancellation

Business and Enterprise Refunds

Business and enterprise customers:

May have different refund terms based on their agreement
Should contact their account manager for refund requests
May be subject to different timeframes and conditions
Volume discounts and special pricing may affect refund amounts

Contact Information

To request a refund or ask questions about our refund policy:

Email: refunds@quickcleaningtool.com
Support: Contact Us Page
Phone: [Your Support Phone Number]
Response Time: Within 24-48 hours

Customer Satisfaction Guarantee

We're committed to your satisfaction. If you have any concerns about our software or service, please reach out to us before requesting a refund. We're here to help!

Frequently Asked Questions

Can I get a refund after 30 days?

Our standard policy covers 30 days, but we may consider exceptional circumstances on a case-by-case basis. Contact our support team to discuss your situation.

What if the software doesn't work on my system?

We provide technical support to help resolve compatibility issues. If we cannot resolve the problem, you're eligible for a full refund within the 30-day period.

Do I need to uninstall the software before getting a refund?

No, you can request a refund while the software is still installed. However, once the refund is processed, your license will be deactivated.

Can I get a refund for a gift purchase?

Gift purchases are eligible for refunds within 30 days, but the refund will be issued to the original purchaser's payment method.